SHIPPING POLICY

At Look, we provide   FREE  Standard delivery for over $40 (after coupon) to any address within the United States. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports and JurongIsland.
ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our American warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

American Local Deliveries

There are 2 delivery options available for customer, Standard and Express courier.

 

  1. Standard Courier – $6.99 USD
    • Estimated delivery 5-9 WORKING DAYS (excluding holidays)
    • FREE STANDARD DELIVERY available for orders above $40 USD after coupon
  2. Express Courier – $14.99 USD
    • Estimated delivery 2-5 WORKING DAYS (excluding holidays)

 

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
MODE OF PAYMENTS
We currently accept payments via PayPal, Credit card (VISA, Master, American Express) and Apple Pay. Please visit www.paypal.com for more information. We do not accept payments via ATM or other payment methods right now!
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